New Patients

Your first visit to Rice Dentistry establishes a vital foundation for our relationship with you. During the first visit, we are meticulous in obtaining important background information, like your medical history, and to give you time to get to know your doctor. To fully understand what to expect at  your first visit to our practice, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also information about our first visit procedures.


Your First Visit Will Include:

    • Acquainting you with our office and staff.
    • Reviewing your medical history.
    • Documenting your current dental history.
    • Performing a visual examination of your mouth,
      including an oral cancer screening.
    • Taking only necessary diagnostic and   
      screening x-rays.
    • A diagnosis and written treatment plan will be
      prepared. You will receive a written copy.
    • Recommendations for home-care and
      prevention will be included, based on our




Patient Accolades:


Sherry C - Bristol, Virginia:
 "Dr. Rice and her staff are just wonderful.  I have gone to Dr. Rice for years and now I am no longer afraid of dentists.  She is the best, and I would, and do, recommend her to anyone who is looking for a dentist."

Tootie R - Bristol, Virginia:
"I just love her. She is wonderful. She thinks of you. I cannot say enough about her. She is great."

Jay W - Bristol, Tennessee:
"After my dentist left Bristol I had just about given up on finding a replacement who was as caring, skillful and compassionate until I met Dr. Janet Hatcher Rice. She is truly an artist, an engineer and a caring soul. Not only has she put a smile back on my face, she has put a smile in my heart!"



We know you have many choices when choosing a dentist in the Tri-Cities region, so we have made requesting an appointment a simple process via our website. If, for any reason, you are unable keep a scheduled appointment, or will be delayed, please call us as soon as possible. 


As a courtesy to our patients, we will gladly file your insurance claims. Please provide your cards/forms prior to treatment. Your insurance company will be instructed to reimburse you directly. We submit all insurance claims via electronic transmission.

Payment Options:

Payment in full is expected at the time of treatment. We accept checks, cash, MasterCard, American Express, Visa, and Discover Cards. We also offer flexible payment plans for qualified individuals through CareCredit Financing. This is a dedicated healthcare credit card and is endorsed by the Tennessee Dental Association.

Financing Options:

CareCredit is here to help you pay for treatments and procedures your insurance doesn’t cover. CareCredit offers low minimum monthly payment options so you can get what you need, when you need it.

With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. After you’re approved, you’re free to use CareCredit for the services you choose, including veterinary, dentistry, doctors and more. CareCredit is endorsed by some of the most credible organizations specific to each healthcare profession we support.

For more information or to apply online, visit